Android Microphone Not Working During Call

Imagine this scenario: you’re in the middle of an important phone call, and suddenly, the person on the other end can’t hear you. Frustrating, right? 

If you’re experiencing issues with your Android device’s microphone not working during calls, you’re not alone. Many Android users have encountered this problem at some point. 

In this article, we will explore the common reasons behind this issue and provide you with troubleshooting steps to resolve it.

Causes Of Android Microphone not Working During Call

There can be several causes for an Android microphone not working during a call. Here are some common reasons:

  1. Microphone Permission: Ensure that the app you are using for the call has the necessary microphone permissions enabled. Go to your phone’s settings, find the app, and make sure microphone access is allowed.
  2. Physical Obstructions: Check if there is any physical obstruction blocking the microphone, such as a case or dirt/debris. Clean the microphone opening gently with a soft cloth or brush to remove any blockage.
  3. Software Issues: Sometimes, software glitches or bugs can cause microphone problems. Restart your phone to see if the issue resolves itself. If not, you may need to update the app or even the operating system to the latest version.
  4. App-specific Issues: If the problem occurs only with a specific app, there may be compatibility issues or bugs within that particular app. Try using a different app for calls to see if the microphone works properly.
  5. Audio Settings: Check the audio settings within the calling app and make sure the microphone is selected as the default audio input. Also, ensure that the volume is not muted or set too low.
  6. Hardware Malfunction: In some cases, the microphone itself may be faulty or damaged. Test the microphone by recording voice memos or using other apps that utilize the microphone. If it doesn’t work in any app, it could indicate a hardware issue that may require repair or replacement.

If none of these solutions work, it is recommended to reach out to the manufacturer’s support or take your device to an authorized service center for further assistance.

If you’re experiencing issues with your Android microphone not working during phone calls, there are several potential fixes you can try:

Check Permissions

Start by ensuring that the app you’re using for calls has permission to access the microphone. Follow these steps:

  1. Open the Settings app on your Android device.
  2. Look for “Apps” or “Applications” and tap on it.
  3. Scroll through the list of apps and find the one you’re using for calls (e.g., Phone, WhatsApp, Skype).
  4. Tap on the app and locate the “Permissions” or “App permissions” option.

Verify that the microphone permission is enabled. If it’s disabled, toggle it on.

Restart Your Device 

Sometimes, a simple restart can resolve software glitches that may be causing microphone problems. Here’s how to restart your Android device:

  1. Press and hold the power button until the power menu appears.
  2. Tap on the “Power off” or “Restart” option.

Wait for your device to power off completely, then turn it back on by pressing the power button again.

Clean The Microphone

Material You Need To Clean Your Mobile Microphone :

  • Soft, lint-free cloth: You can use a microfiber cloth or a lens cleaning cloth. Avoid using rough materials like paper towels, as they may scratch the microphone or leave behind fibers.
  • Small Brush: A soft-bristled brush, such as a clean makeup brush or a small paintbrush, can help remove any stubborn debris.

Power Off Your Device: Before cleaning the microphone, it’s recommended to turn off your Android device. This will prevent any accidental interactions or potential damage while cleaning.

Locate The Microphone:The microphone on your Android device is typically located at the bottom or top edge, near the charging port or headphone jack. Look for a small opening or tiny pinhole.

Wipe The Microphone: Take the soft, lint-free cloth and gently wipe the microphone opening. Use light pressure and small circular motions to remove any dirt, dust, or smudges that may be covering the microphone. Be careful not to apply too much pressure or insert anything into the microphone opening, as this could damage the delicate components.

Brush Away Debris: If there are any stubborn particles or debris that the cloth didn’t remove, use the small brush to gently brush away the remaining dirt. Again, be cautious not to insert the brush too deeply into the microphone opening.

Recheck The Microphone: After cleaning, turn on your Android device and make a test call to check if the microphone is working properly. If the issue persists, you may need to consider other troubleshooting steps or consult a professional technician.

Remember, it’s important to be gentle while cleaning the microphone to avoid causing any damage.

If you’re unsure or uncomfortable with cleaning it yourself, it’s recommended to seek assistance from a qualified technician or the device manufacturer.

Remove Accessories

If you’re using any external accessories, such as a headset or Bluetooth device, disconnect them and see if the microphone starts working during calls. Sometimes, these accessories can interfere with the microphone functionality.

Test In Safe Mode

Boot your device into safe mode to determine if any third-party apps are causing conflicts with the microphone.

  1. To enter safe mode, press and hold the power button.
  2. Then tap and hold the “Power off” option until the “Reboot to safe mode” prompt appears.

If the microphone works fine in safe mode, it indicates that a third-party app is likely causing the issue.

Clear Cache/Data Of The Calling App

Follow below steps to clear cache on your phone.

Open The Settings App: Locate and open the Settings app on your Android device. You can typically find it in the app drawer or by swiping down from the top of the screen and tapping the gear-shaped icon.

Navigate To The App Settings: In the Settings menu, scroll down or search for “Apps,” “Applications,” or “App Manager,” depending on your device’s interface. Tap on the appropriate option to access the application settings.

Find The Calling App: Once in the App settings, scroll through the list of installed apps or use the search function to locate the app you use for making calls. The name of the app may vary depending on your device and the apps you have installed. Examples include Phone, Dialer, WhatsApp, Skype, etc.

Access App Details: Tap on the calling app to open its details page. You should see information about the app, including storage usage, permissions, and more.

Clear The App Cache: On the app details page, look for the option to “Clear cache” or “Storage.” Tap on it to proceed with clearing the app’s cache. This will remove temporary files and data that may be causing issues with the app’s functionality.

Clear App Data (Optional): If clearing the cache didn’t resolve the microphone issue, you can also try clearing the app data. Keep in mind that clearing app data will remove all app settings, preferences, and stored data, so it’s recommended to back up any important information before proceeding. Look for the option to “Clear data” or “Clear storage” and tap on it. Confirm your action if prompted.

Restart The Device: After clearing the cache or data of the calling app, it’s recommended to restart your Android device. Press and hold the power button, then choose the “Restart” option from the power menu. This will help ensure that any temporary configurations or processes related to the calling app are reset.

Once your device restarts, open the calling app and make a test call to check if the microphone issue has been resolved.

If the problem persists, you may need to try additional troubleshooting steps or contact the app developer or device manufacturer for further assistance.

Update The App And System: 

Update The App

  1. Open the Google Play Store app on your Android device.
  2. Tap the three horizontal lines (hamburger menu) in the top-left corner to open the side menu.
  3. Select “My apps & games” from the menu. You’ll see a list of apps installed on your device.
  4. Look for the app you want to update. If an update is available, it will be listed with an “Update” button next to it.
  5. Tap the “Update” button to initiate the update process. Wait for the update to download and install.

Update The System

  1. Open the Settings app on your Android device.
  2. Scroll down or search for “System,” “About phone,” or a similar option depending on your device.
  3. Tap on the appropriate option to access the system settings.
  4. Look for “Software update,” “System updates,” or a similar option. Tap on it.
  5. Your device will check for available updates. If an update is available, follow the prompts to download and install it. Note that the exact steps may vary depending on your device and Android version.

Your device may restart during the update process. Allow it to complete the update without interruption.

Regularly updating apps and the system on your Android device is crucial for security, performance, and bug fixes.

Enable automatic app updates in the Google Play Store settings for convenience.

Keeping your device’s system software updated ensures access to the latest features and optimizations.

Factory Reset

Follow below steps to perform a factory reset on your Android device:

Back up your data: Ensure you have backed up important data such as contacts, photos, and files.

Open Settings: Locate and open the Settings app on your Android device.

Access System settings: Look for “System,” “General management,” or a similar option and tap on it.

Find Reset: Tap on “Reset,” “Backup & reset,” or “System.”

Select Factory Reset: Choose “Factory data reset,” “Erase all data,” or “Reset phone.”

Initiate the reset: Tap on “Reset” or “Erase everything” to start the process.

Wait for completion: Allow your device to complete the factory reset process without interruption.

If none of these solutions work, it’s possible that the microphone hardware itself may be faulty. In that case, contacting the device manufacturer or visiting an authorized service center would be advisable for further assistance.


Why Can’t Callers Hear Me On My Android?

If callers can’t hear you on your Android device, check your microphone permissions, clean the microphone, and remove any accessories that may be obstructing it. If the issue persists, contact the device manufacturer for further assistance.

Why Is My Voice Not Going During A Call?

If your voice is not audible during a call, ensure that the microphone is not obstructed or covered. Check your device’s microphone settings and adjust them if necessary. If the issue persists, consider restarting your device or contacting the device manufacturer for further support.

Where Is Microphone Settings On Android?

On Android devices, the microphone settings are typically found in the app settings or system settings. To access them, go to your device’s Settings, then navigate to either “Apps” or “Applications” and find the specific app you want to adjust the microphone settings for. Alternatively, you can search for “Microphone” in the settings search bar to directly access the microphone settings on your Android device.


In conclusion, don’t let microphone issues ruin your phone conversations! If you’re experiencing problems with your Android device’s microphone during calls, fear not! We’ve got some nifty troubleshooting steps for you.

Check those app permissions, give your device a good ol’ restart, and even give that microphone a gentle cleaning. If you’ve got any accessories plugged in, disconnect them and see if that helps.

And hey, don’t forget to clear that cache and data in the calling app, it might just do the trick! If all else fails, you can always go for the trusty factory reset, but don’t forget to back up your data first!

And hey, keeping your apps and system updated is like giving your device a little boost, so don’t neglect those updates!

Get your microphone back in action and enjoy crystal-clear conversations in no time.

Happy chatting! 😁

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