Razer Kraken Mic Not Working (How To Fix It)

The Razer Kraken headset is a popular choice among gamers and audio addict for its rare sound quality and comfortable design. 

However, like any electronic device, it is not immune to issues. One of the common problems users face is the “Razer Kraken mic not working” difficulty. 

When your microphone fails to function correctly, it can delay your communication during gaming sessions, conference calls, or video chats. 

In this article, we will explore the possible causes behind this problem and provide effective fixes to get your Razer Kraken mic working flawless again.

Causes Of Razer Kraken Mic Not Working

Physical Connection Problems

Loose or disconnected cables can lead to mic malfunctions.

Dust and debris in the microphone jack may delay proper connections.

Audio Settings Misconfiguration

Improper audio settings on your device might disable the microphone.

Incorrect input/output device selection can also cause the mic to appear as if it’s not working.

Outdated Or Faulty Audio Drivers

Using outdated or corrupted audio drivers can impact microphone function.

Regularly updating drivers can prevent compatibility issues.

Microphone Privacy Settings

The microphone might be disabled in the privacy settings of your operating system.

Secure proper permissions for the microphone is crucial.

Software Conflicts

Third-party applications can sometimes interfere with the microphone’s operation.

Closing unnecessary applications may resolve the issue.

Physical Damage

Damage to the microphone itself can lead to malfunctioning.

Handle the headset with care to prevent any physical harm.

Fixes Of Razer Kraken Mic Not Working

Check Hardware Connections

Check Hardware Connections (Step-by-Step Guide)

  1. Inspect Cables: Ensure all cables are securely plugged into their respective ports on the Razer Kraken headset and the computer or device you are using.
  1. Wireless Receivers: If using a wireless Razer Kraken, check that the wireless receiver is properly connected to the computer’s USB port.
  1. Look For Damage: Examine the cables and connectors for any signs of damage or wear that may be causing the microphone issue.
  1. Try Another Device: Test the Razer Kraken on a different device to see if the problem persists, ruling out device-specific issues.
  1. Reconnect If Necessary: Is any connections are loose, firmly reconnect them to ensure a stable connection.

By following these step-by-step instructions to check the hardware connections, you can identify and potentially resolve any microphone problems with your Razer Kraken headset.

Update Audio Drivers

Updating audio drivers is essential to ensure the proper function of your Razer Kraken microphone. Follow these steps to update the audio drivers

  1. Identify Audio Device: Determine the exact audio device model of your Razer Kraken headset.
  1. Visit Razer’s Website: Go to Razer’s official website and navigate to the “Support” or “Drivers” section.
  1. Find The Drivers: Locate the latest audio drivers for your specific Kraken headset model.
  1. Download The Drivers: Download the improper drivers for your operating system (Windows, macOS, etc.).
  1. Install The Drivers: Run the driver installer and follow the on-screen instructions to install the updated audio drivers.

By updating the audio drivers, you can potentially resolve microphone issues and ensure optimal performance of your Razer Kraken headset.

Adjust System Settings

To resolve Razer Kraken mic issues, it’s essential to check and adjust the system settings.

  1. Access Sound Settings: Right-click the volume icon in the taskbar (Windows) or open System Preferences > Sound (macOS).
  1. Select Input Device: In the Sound settings, choose your Razer Kraken headset as the default input device.
  1. Check App Settings: Verify that the microphone is enabled and not muted within the applications you intend to use it.
  1. Privacy Settings: Go to Windows Settings > Privacy > Microphone (Windows) or System Preferences > Security & Privacy > Privacy > Microphone (macOS). Ensure that microphone access is granted to the necessary apps.
  1. Test The Microphone: Use the built-in Voice Recorder (Windows) or other recording apps to confirm if the microphone is functioning correctly.

By adjusting these system settings, you can troubleshoot and fix potential microphone problems with your Razer Kraken headset.

Test The Microphone

To ensure your Razer Kraken microphone is working correctly, perform a microphone test using the following steps

  1. Open Voice Recorder: On Windows, search for “Voice Recorder” in the Start menu and launch the app. On macOS, use the pre-installed “Voice Memos” app.
  1. Select Microphone: In the recording app, choose your Razer Kraken headset as the input or recording device.
  1. Record Audio: Click the “Record” button and speak into the microphone clearly for a few seconds.
  1. Play Back Recording: Stop the recording and play it back to listen for any issues or disturbances in the audio.
  1. Check Volume Levels: Ensure that the microphone volume is appropriately adjusted in the recording app and system settings.

By testing the microphone with these steps, you can verify its functionality and identify any issues that may need further troubleshooting.

Check Microphone Privacy Settings

To allow your Razer Kraken microphone to function correctly, it’s crucial to check and adjust microphone privacy settings on your operating system. 

  1. Windows: Go to Windows Settings > Privacy > Microphone.
  1. macOS: Navigate to System Preferences > Security & Privacy > Privacy > Microphone.
  1. Enable Microphone Access: In the respective settings, ensure that microphone access is allowed for the apps you want to use with the Razer Kraken headset.
  1. App-Specific Settings: Check if any specific apps are blocked from accessing the microphone and adjust permissions accordingly.

By adjusting microphone privacy settings, you can grant the necessary access for applications to use the Razer Kraken microphone without any hindrance.

Verify Microphone In Discord 

To ensure your Razer Kraken microphone works properly in Discord, follow these steps to verify its settings

  1. Open Discord: Launch the Discord application on your computer or access it through the web browser.
  1. User Settings: Click on the gear icon (User Settings) in the bottom-left corner of Discord.
  1. Voice & Video: In the User Settings menu, select “Voice & Video” from the left sidebar.
  1. Input Device: Under the “Input Device” section, choose your Razer Kraken headset as the default input device.
  1. Test Microphone: Speak into the microphone, and observe the input sensitivity indicator to ensure Discord is picking up your voice.

By verifying the microphone settings in Discord, you can ensure that your Razer Kraken headset works flawlessly during voice chats and gaming sessions.

Restart Audio Service

If you encounter microphone issues with your Razer Kraken headset, restarting the audio service on your computer can help resolve potential software-related problems. Follow these steps to restart the audio service:

  1. Open Run Dialog: Press Windows + R on your keyboard to open the Run dialog box.
  1. Type “services.msc”: In the Run dialog, type “services.msc” (without quotes) and press Enter.
  1. Locate Audio Services: In the Services window, locate “Windows Audio” and “Windows Audio Endpoint Builder” from the list.
  1. Restart Services: Right-click on each service one by one and select “Restart” from the context menu.
  1. Verify Microphone: After restarting the services, test your Razer Kraken microphone to check if the issue has been resolved.

By restarting the audio services, you can potentially fix any glitches affecting your Razer Kraken microphone’s functionality and restore proper audio operation on your computer.

Run Troubleshooters

Windows operating systems have built-in troubleshooters that can help diagnose and fix audio-related issues, including problems with the Razer Kraken microphone. Follow these steps to run troubleshooters

  1. Open Settings: Click on the Start button and select the gear icon (Settings) from the menu.
  1. Go To Update & Security: In the Settings window, click on “Update & Security.”
  1. Select Troubleshoot: From the left sidebar, choose “Troubleshoot.”
  1. Run Audio Troubleshooter: Scroll down to find Playing Audio” and “Recording Audio” troubleshooters. Click on each, then click “Run the troubleshooter.”
  1. Follow Instructions: Follow the on-screen instructions to complete the troubleshooting process.

By running the audio troubleshooters, you can automatically identify and fix common issues that may be affecting your Razer Kraken microphone, leading to improved audio functionality.

Update Firmware (for wireless headsets)

For wireless Razer Kraken headsets, updating the firmware can resolve potential bugs and improve overall performance. Follow these steps to update the firmware

  1. Visit Razer Support: Go to Razer’s official website and navigate to the support section.
  1. Find Your Headset Model: Locate the specific model of your wireless Razer Kraken headset.
  1. Check Firmware Updates: Look for available firmware updates for your headset.
  1. Download And Install: Download the latest firmware update and follow the provided instructions to install it.
  1. Connect Headset: Ensure your wireless headset is connected to your computer during the update process.

By updating the firmware, you can ensure your wireless Razer Kraken headset is running on the latest software version, potentially resolving any wireless-related microphone issues.

Contact Razer Support

If you’ve exhausted all troubleshooting steps and your Razer Kraken microphone issue persists, it’s time to reach out to Razer’s customer support for personalized assistance. Follow these steps to contact Razer support:

  1. Visit Razer Support: Go to Razer’s official website and navigate to the support section.
  1. Submit a Request: Look for the “Submit a Request” or “Contact Us” option.
  1. Select Category: Choose the relevant category related to your Razer Kraken headset and microphone issue.
  1. Provide Details: Fill in the required information, describing your problem in detail.
  1. Submit: Click on the “Submit” button to send your support request.

By contacting Razer support, you can receive professional help and guidance to resolve any persistent microphone issues with your Razer Kraken headset.


Why Is My Razer Kraken Mic Not Working?

The microphone may not be working due to physical connection issues, outdated drivers, or audio settings misconfiguration. Follow the fixes mentioned above to resolve the problem.

Why Is My Mic Not Picking Up My Voice?

If your Razer Kraken mic is not picking up your voice, it could be due to a software conflict or microphone privacy settings. Review the suggested fixes to rectify the issue.

How Do I Use The Mic On My Razer Kraken?

Using the mic on your Razer Kraken is simple. Ensure the headset is connected correctly, and the microphone is not muted. Adjust your device’s audio settings to enable the microphone.

How Do I Unmute My Kraken Mic?

To unmute your Razer Kraken mic, locate the mute button on the headset’s cable or inline remote, if present, and press it to unmute the microphone.

Why can’t I talk on my Razer headset?

Inability to talk on your Razer headset might be due to a microphone problem. Check the physical connections, audio settings, and drivers to troubleshoot the issue.


In conclusion, a non-functional microphone on your Razer Kraken headset can be frustrating, but there are various troubleshooting steps you can take to resolve the issue. 

Start by checking the hardware connections, updating audio drivers, and adjusting system settings to enable microphone access. 

If needed, run built-in troubleshooters or update the firmware for wireless headsets. Remember to test the microphone in different applications to determine if the problem is software-related.

If you encounter persistent issues, don’t hesitate to seek assistance from Razer’s customer support. 

With the provided solutions, you can get your Razer Kraken mic working again and enjoy uninterrupted communication and gaming experiences.

Leave a Comment

Scroll to Top