PS5 Mic Not Working, But I Can Hear

The PlayStation 5 (PS5) is an incredible gaming console that offers a gaming experience. It’s like any electronic device, it may encounter issues from time to time. 

One common problem reported by PS5 users is that their microphone is not working while they can still hear others in voice chat. 

This can be frustrating for gamers who love to communicate and plan with their teammates. 

In this article, we will delve into the causes of the “PS5 mic not working, but I can hear” issue and provide effective fixes to help you get back to smooth communication during your gaming sessions.

Causes Of PS5 Mic Not Working But Still Hearing Sound

Before we dive into the solutions, it’s essential to understand the causes behind the PS5 mic issue. Several factors could lead to this problem

Incorrect Mic Settings

Often, the mic not working issue is due to incorrect settings on the PS5 console. The microphone settings might have been altering or muted, leading to the concern.

Hardware Malfunction

A faulty microphone or a loose connection can also cause the issue. If the mic is damage or not connected, it won’t send your voice despite the headphones functioning.

Firmware Or Software Update

A recent firmware or software update can cause issues, leading to microphone problems. These updates may have unintended consequences on your audio settings.

Audio Chat Restrictions

In some cases, parental controls or other settings might restrict audio chat functionality, causing the mic to stop working while still being able to hear sound.

Fixes For PS5 Mic Not Working But Still Hearing Sound

Now that we have potential causes, let’s explore the fixes for the PS5 microphone issue

Check Mic Settings

  1. Open Settings: Access your device settings, usually represented by a gear icon.
  1. Find Audio Settings: Look for “Audio,” “Sound,” or “Microphone” settings.
  1. Select Input Device: If you have many input devices, choose the microphone you want to use.
  1. Adjust Volume: Set the microphone volume at an appropriate level.
  1. Test Microphone: Use any built-in test feature to check if your voice is being picked up.
  1. Check For Mute: Ensure the microphone is not muted.
  1. Check App Settings: Verify the microphone settings within specific applications.
  1. Restart: Try restarting the application or your device.
  1. Update Drivers/Software: Keep your drivers and software up to date.
  1. Try Another Device: If issues persist, test the microphone on another device.

By following these simple steps, you can troubleshoot and adjust your microphone settings quickly, ensuring clear and effective communication.

Reconnect or Replace the Mic

  1. Power Off: Turn off your device completely to avoid any potential damage during the process.
  1. Unplug The Mic: If the microphone is connected to your device, unplug it carefully.
  1. Inspect The Cable: Check the cable for any visible damages, such as fraying or cuts. If damaged, consider replacing it.
  1. Clean The Connector: If the cable and connector are dusty or dirty, gently clean them with a soft cloth.
  1. Reconnect: Plug the microphone back into the appropriate port, ensuring a secure connection.
  1. Test The Mic: Power on your device and test the microphone to see if it’s working correctly.
  1. Check Settings: If the microphone still doesn’t work, verify the audio settings on your device and applications.
  1. Replace The Mic: If the microphone is still malfunctioning, consider replacing it with a new one.

By following these steps, you can either resolve the issue by reconnecting the microphone or identify the need for a replacement to ensure proper functioning.

Perform A System Update

  1. Connect To The Internet: Ensure your device is connected to a stable and reliable internet connection.
  1. Open System Settings: Access the settings menu on your device, typically represented by a gear icon.
  1. Find “Software Update” or “System Update”: Look for an option related to updating the system software.
  1. Check For Updates: Select the “Check for Updates” or similar option to search for available updates.
  1. Download And Install: If an update is found, click on “Download” and then “Install” to begin the update process.
  1. Wait For Completion: The update may take some time to download and install. Ensure your device has enough battery or keep it plugged in during the process.
  1. Restart The Device: After the update is complete, the device may automatically restart.
  1. Verify The Update: Once the device restarts, check the system settings to confirm that the update was successful.

By following these steps, you can keep your device up to date with the latest software improvements and security patches, ensuring optimal performance and functionality.

Reset The PS5 Audio Settings

  1. Access Settings: Turn on your PS5 and go to the home screen. Scroll to the top right corner and select the gear icon to access “Settings.”
  1. Choose Sound: In the “Settings” menu, select “Sound,” which is represented by a speaker icon.
  1. Select Audio Output: Under “Sound,” select “Audio Output” to access audio-related settings.
  1. Reset Audio Settings: Look for the option to “Reset Audio Settings” or “Restore Default Settings.” Click on it.
  1. Confirmation: A confirmation prompt will appear to ensure you want to reset the audio settings. Confirm the action.
  1. Restart The PS5: After confirming, the PS5 will reset the audio settings automatically.
  1. Test Audio: Once the system restarts, test the audio output to ensure it’s functioning correctly.

By following these steps, you can easily reset the PS5 audio settings to their default configuration, which can help resolve any audio-related issues you might be experiencing.

Verify Chat Restrictions

  1. Access Parental Controls: Turn on your device and navigate to the settings menu. Locate “Parental Controls” or “Family Management,” usually under the “Account” or “System” section.
  1. Enter Password/PIN: If prompted, enter the parental control password or PIN to access the settings.
  1. Select User Profile: Choose the user profile for which you want to verify chat restrictions. This is often applicable to child accounts.
  1. Access Communication Settings: Within the user profile settings, find “Communication Settings” or “Chat Restrictions.”
  1. Review Restrictions: Verify the current chat settings, including options for text, voice chat, and friends.
  1. Adjust Restrictions: If the chat restrictions need modification, make the necessary adjustments based on your preferences or age appropriateness.
  1. Save Changes: After adjusting the settings, save the changes to apply the updated chat restrictions.

By following these steps, you can ensure that chat restrictions are appropriately configured to provide a safe and secure online environment, especially for younger users.

Re-pair The Controller

  1. Check For Obvious Issues: Inspect the controller for any visible damage, loose parts, or broken buttons.
  1. Power Off The Console: Before proceeding, turn off your gaming console and unplug the controller.
  1. Remove Batteries: If your controller uses removable batteries, take them out to ensure safety during the repair process.
  1. Disassemble The Controller: Carefully remove the screws securing the controller’s casing. Gently open the controller to access the internal components.
  1. Inspect And Clean: Check the internal components for any dirt, debris, or corrosion. Use compressed air or a soft brush to clean the circuit board and buttons.
  1. Reassemble The Controller: After cleaning, reassemble the controller by securing the casing and tightening the screws.
  1. Test The Controller: Reinsert the batteries (if applicable), power on your console, and test the controller’s functionality.
  1. Consider Professional Repair: If the issue persists, and you’re unsure how to proceed, consider seeking professional repair or contacting the manufacturer for assistance.

By following these steps, you can attempt to repair your gaming controller and potentially resolve any functional issues, extending its lifespan and saving you from unnecessary expenses.


Why Is My PS5 Not Picking Up My Mic?

If your PS5 is not picking up your mic, it could be due to incorrect settings, a hardware issue, or software compatibility problems.

Why Is My Mic Not Working, But I Can Hear?

This issue may arise from microphone settings, a faulty microphone, firmware updates, or chat restrictions on your PS5.

How Do I Reset My Mic On PS5?

To reset your mic on PS5, go to “Settings,” then “Sound,” and choose “Reset Audio Settings.” Afterward, configure the settings again and test the microphone.

How Do I Know If My Mic Is Working On PS5?

You can test your mic on PS5 by entering a party chat or using in-game voice chat features. Speak into the mic, and if others can hear you, it indicates your mic is working correctly.

How Do I Turn On My Mic On PS5?

The mic on PS5 is generally plug-and-play. Connect the mic to the controller or console, and it should automatically be detected and activated.


In conclusion, experiencing issues with the PS5 mic not working while still being able to hear sound can be a frustrating ordeal. 

However, with a little troubleshooting, you can often resolve the problem quickly. 

Check your microphone settings, verify hardware connections, update your system, and ensure chat restrictions are appropriately configured. 

By following these steps, you should be able to enjoy seamless communication and immersive gaming experiences on your PS5.

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