SteelSeries Arctis 7 Mic Not Working

The SteelSeries  Arctis 7 is a popular gaming headset known for its exceptional audio quality and comfortable design. 

However, like any electronic device, it can encounter issues, and one of the most common complaints among users is the microphone not working. 

If you find yourself facing this problem, don’t worry; we’ve got you covered. This article will explore the potential causes of the SteelSeries Arctis 7 mic not working and provide practical solutions to get your microphone up and running again.

Causes Of SteelSeries Arctis 7 Mic Not Working

Physical Connection Problems 

Sometimes, the issue may simply be due to a loose or faulty connection between the headset and the device it’s connected to. 

This can result in the microphone not being recognized or producing distorted audio.

Outdated Drivers

Outdated audio drivers can lead to compatibility issues, causing the mic to stop functioning correctly. Keeping your drivers up-to-date is crucial to ensure smooth performance.

Microphone Settings 

Incorrect microphone settings on your operating system or in the application you’re using may prevent the mic from working as intended.

Software Interference

Conflicting software or applications may interfere with the proper functioning of the microphone, leading to issues.

Physical Damage

Any physical damage to the microphone itself or the headset’s cable can result in the mic not working.

Battery Level 

In the case of wireless headsets like the Arctis 7, if the battery level is critically low, it may affect the microphone’s performance.

Fixes Of SteelSeries Arctis 7 Mic Not Working

Reinstall Your SteelSeries Engine Software

To reinstall your SteelSeries Engine Software, follow these step-by-step instructions

  1. Uninstall The Current Software

Go to your computer’s Control Panel, locate “Programs and Features” or “Add/Remove Programs,” find SteelSeries Engine, and uninstall it.

  1. Download The Latest Version

Visit the official SteelSeries website and navigate to the “Downloads” or “Support” section. 

Find the latest version of the SteelSeries Engine compatible with your operating system and download it.

  1. Run The Installer

Once the download is complete, run the installer file you downloaded.

  1. Follow The Installation Wizard

The installation wizard will guide you through the process. Accept the license agreement and choose the installation location.

  1. Connect Your Device

After the software is installed, connect your SteelSeries device to your computer using a compatible cable or via wireless connection.

  1. Launch SteelSeries Engine

Open the SteelSeries Engine software. It should automatically detect your connected device.

  1. Customize Your Settings

Now you can customize your SteelSeries device settings, including macros, RGB lighting, and audio preferences.

  1. Restart If Needed 

If prompted, restart your computer to ensure all changes take effect.

You should have successfully reinstalled the SteelSeries Engine Software and be ready to optimize your gaming experience.

Allow Access To Your SteelSeries Arctis 7 Microphone

To allow access to your SteelSeries Arctis 7 microphone, follow these steps

  1. Settings: 

Open your computer’s Settings menu.

  1. Privacy: 

Look for the “Privacy” option in the Settings menu.

  1. Microphone: 

Click on “Microphone” in the Privacy settings.

  1. Enable Access: 

Toggle on the “Allow apps to access your microphone” switch.

  1. Choose Apps: 

Below the switch, you’ll see a list of apps. Make sure the app you want to use with the Arctis 7 mic is enabled.

  1. Windows Security: 

If you are using Windows 10, you may see a “Windows Security” window. Click “Allow access” to grant microphone access.

  1. Restart Apps: 

After enabling microphone access, restart any apps that may use the Arctis 7 mic to apply the changes.

  1. Test Mic: 

To ensure it’s working, use the microphone in a compatible app and check if the audio input is detected.

You should now have successfully allowed access to your SteelSeries Arctis 7 microphone.

Check Connections

To examine your SteelSeries Arctis 7 connections, follow this detailed guide

  1. Disconnect: 

First, unplug the headset from your computer or device.

  1. Inspect Cable: 

Carefully examine the headset cable for any visible signs of damage, such as fraying or kinks.

  1. USB Receiver: 

For wireless models, check the USB receiver’s connection to your computer’s USB port.

  1. Reconnect Securely: 

Firmly and securely plug the headset back into your computer or device.

  1. Wireless Hub: 

If using the wireless mode, ensure the wireless hub is powered on and within range.

  1. Adapter: 

Double-check any adapters used, ensuring they are correctly connected to both the headset and the device.

  1. Battery Level: 

If using a wireless headset, ensure the battery is sufficiently charged.

  1. Test Mic And Audio: 

After checking connections, test the headset to verify that the microphone and audio are functioning correctly.

You can ensure all connections are properly set up, ensuring smooth performance and an optimal gaming or audio experience. 

Regularly inspecting your headset’s connections helps prevent potential issues and ensures a smooth user experience.

Update Audio Drivers

To update your audio drivers, follow these detailed steps

  1. Check Current Driver

Go to “Device Manager” on Windows or “System Information” on macOS to identify your audio device and its current driver version.

  1. Visit Manufacturer’s Website

Access the official website of your audio device’s manufacturer.

  1. Find Support Section: 

Navigate to the “Support” or “Downloads” section of the website.

  1. Select Correct Model: 

Locate your audio device’s model and choose the appropriate operating system (e.g., Windows 10, macOS Big Sur).

  1. Download Latest Driver: 

Download the latest audio driver version compatible with your operating system.

  1. Run Installer: 

Find the downloaded driver file and run the installer.

  1. Follow Instructions: 

Follow the installation instructions, including accepting any license agreements.

  1. Restart Computer: 

If prompted, restart your computer to complete the driver update.

By carefully following these steps, you can successfully update your audio drivers, ensuring improved audio performance and resolving any related issues.

Adjust Microphone Settings

To adjust your microphone settings, follow these step-by-step instructions

  1. Access Settings: 

On Windows, right-click the speaker icon in the taskbar and select “Open Sound settings.” On macOS, go to “System Preferences” and click on “Sound.”

  1. Choose Input Device: 

In the Sound settings, select the “Input” or “Input Devices” tab.

  1. Select Microphone: 

From the list of available devices, choose your SteelSeries Arctis 7 microphone.

  1. Adjust Volume: 

Use the slider to adjust the microphone volume to your preference.

  1. Check Levels: 

Speak into the microphone, and observe the input level bars. Adjust the volume if the bars are too low or too high.

  1. Enhancements: 

Explore additional settings like “Enhancements” or “Effects” to fine-tune your microphone’s performance.

  1. Apply Changes: 

Click “Apply” or “OK” to save your settings.

By following these steps, you can optimize your microphone settings and ensure clear and accurate sound transmission during gaming or communication activities.

Close Unnecessary Applications

To close unnecessary applications and improve your computer’s performance, follow these steps

  1. Task Manager: 

On Windows, press “Ctrl + Shift + Esc” to open Task Manager. On macOS, press “Command + Space” to open Spotlight, type “Activity Monitor,” and hit Enter.

  1. Identify Applications: 

In Task Manager or Activity Monitor, identify applications using significant resources, such as high CPU or memory usage.

  1. End Task: 

Right-click on the unnecessary application in Task Manager (Windows) or click the “X” button in Activity Monitor (macOS) to end the task.

  1. Confirm: 

Confirm ending the task in the prompt that appears.

  1. Browser Tabs: 

Close unused browser tabs and extensions to free up resources.

  1. Startup Programs: 

Disable unnecessary programs from starting automatically during boot-up.

  1. Restart: 

Restart your computer to apply changes and enjoy improved performance.

You can streamline your computer’s resources, reduce unnecessary load, and enhance its overall performance for a smoother experience.

Inspect for Physical Damage

To inspect your SteelSeries Arctis 7 for physical damage, carefully follow these steps

  1. Clean Workspace: 

Find a clean and well-lit area to perform the inspection.

  1. Unplug: 

Disconnect the headset from your computer or device.

  1. Visual Examination: 

Thoroughly examine the headset’s external components, including the headband, ear cups, cables, and microphone, for any visible signs of damage like cracks, dents, or fraying.

  1. Microphone: 

Check the microphone for any misalignment or broken parts.

  1. Cables: 

Inspect the headset cable for any damages or exposed wires.

  1. Ear Cushions: 

Check the ear cushions for wear and tear or signs of degradation.

  1. Headband: 

Examine the headband for any deformities or structural issues.

  1. Battery Compartment: 

If your model is wireless, inspect the battery compartment for any irregularities.

By thoroughly inspecting your Arctis 7, you can detect any physical damage early on, allowing for timely repairs or replacements and maintaining the headset’s performance and longevity.


Why Does My Arctis 7 Mic Not Working?

There could be various reasons, including loose connections, outdated drivers, software conflicts, or physical damage. Follow the troubleshooting steps in this article to identify and resolve the issue.

Why Is My Steelseries Headset Mic Not Working?

Your SteelSeries headset mic may not be working due to faulty connections, outdated drivers, or software conflicts. Check the causes mentioned in the article to find a suitable fix.

How Do I Use My Steelseries Arctis 7 Mic?

Using the Arctis 7 mic is simple. Connect the headset to your device, make sure it’s set as the default recording device, and adjust the volume accordingly.

Does Arctis 7 Mic Work Wired?

Yes, the Arctis 7 mic can work in both wired and wireless modes. However, if you are facing mic issues, try troubleshooting using the steps mentioned earlier.

How Do I Know If Arctis 7 Is Muted?

On the Arctis 7 headset, there is an LED indicator that turns red when the microphone is muted. If the LED is off, the mic is active.


In conclusion, the SteelSeries Arctis 7 is an exceptional gaming headset that may encounter mic issues due to various factors. 

By following the troubleshooting steps mentioned in this article, you can effectively address and resolve the problem. 

Always ensure your drivers are up-to-date, check for physical damages, and adjust microphone settings as needed. 

By taking these steps, you can enjoy uninterrupted communication and gaming experiences with your Arctis 7 headset.

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